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How to make purchases

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It is possible to buy on the site shop.anallergo.it as registered and unregistered users.
Registration offers a series of advantages, among which speed up future purchases using the information already entered and consult the history of purchases made.

To register, the Buyer must:

  • click on the button " Register "
  • fill in the form with some mandatory data marked with an asterisk.

The Buyer can choose the products to buy by browsing or searching for the products available through the search functions. By clicking on the "Add to cart" button for the desired product, it will be added to the virtual cart and the Buyer will be directed to the page containing the list of selected items. At this stage it will be possible to increase and / or decrease the quantities of the chosen product, empty the cart or add other products. Once the products have been added to the cart, the Buyer can proceed with the purchase.

For orders on the site shop.anallergo.it the following payment methods are currently allowed:

  • Visa, Visa Electron, Maestro and Mastercard credit card
  • Hype by Banca Sella
  • QR code Hype Banca Sella
  • MyBank (with affiliated institutions)
  • Bank transfer reserved for Banca Sella account holders

For the issuance of the tax document, the information provided by the Purchaser at the time of the order will prevail. No changes will be possible after the tax document has been issued. The Buyer undertakes to carefully check the data entered at the time of the order, because these will be used for accounting records.

The payment will include the costs for the shipping contribution for orders over Euro 40.00 , for lower amounts the cost is EURO 8.00, according to the procedures of the 'offer published on the site shop.anallergo.it .

In online purchases and in all other contracts concluded at a distance, there is a right of withdrawal for the Buyer. He can cancel his order within ten working days from the delivery of the goods. If the Buyer has not been informed by the seller about the possibility of exercising this right, the term extends to three months from the delivery of the goods.

Right of withdrawal

The right of withdrawal can be exercised at any time after completing the purchase procedure within 20 consecutive calendar days from receipt of the goods, by communicating the desire to exercise the right itself and providing the following data : number and date of the invoice or number and date of the order placed bank details on which to obtain the refund transfer (IBAN code). The communication of the withdrawal and the data requested above can be transmitted in the following ways: By sending an e-mail to info@anallergo.it By sending a fax to n. 055.284474 By sending a registered letter with acknowledgment of receipt to the following address: Anallergo SpA, viale Nilde Iotti n.7, 50038 Scarperia e San Piero, Florence (Fi) VAT number 01739990487.
To the same address, within 20 days from receipt of the goods, the consumer must provide for its return (total or partial) by ordinary postal package.
The reimbursement of any sum already paid and corresponding to the entire order (including the shipping cost contribution) will be made within 14 days of receipt of the goods.

The return of goods does not automatically entail a valid right of withdrawal from the contract.
The costs for redelivery of the goods are borne by the Buyer.

Anallergo SpA , if the practice is accepted, it undertakes to return the price paid for the product by the Buyer within 30 days of receipt of the declaration of withdrawal.

The right of withdrawal is excluded by the law in the following cases:

  • for the purchase or sale of items specially produced or created personally for the Buyer;
  • for perishable or rapidly changing goods;
  • sealed items that cannot be returned for hygienic reasons or related to health protection and that have been opened after delivery or in the case of products that are, after delivery, inseparably mixed with other goods.

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